plz see below for some answers to questions! we update it frequently based off of stuff we get asked on social media!

FAQs

  • Orders will be processed and shipped as soon as possible, typically within 3-5 days of purchase. Sticker orders will be sent via untracked letter mail to keep shipping affordable. Letter mail takes about 7-14 business days to arrive after it is marked as fulfilled. There is no tracking number so once your order is mark as fulfilled I no longer know how long it is going to take.

    If you would like your stickers to arrive by a guaranteed date, I would recommend purchasing the tracked shipping, so it will get to you in a much shorter amount of time!

    Sticker shipping is free on orders above $5. Orders under $5 will be charged $3 in shipping costs. This is because orders over $5 cover the cost of all of my shipping supplies and packaging!

    • Processing Time: All orders are processed within 3-5 business days. I hand-pack each piece with intention and love, so sometimes that may take a little extra time, especially during busy periods or for custom orders.
    • Shipping Method: We offer standard shipping via USPS and UPS, depending on your location. You’ll receive a tracking number as soon as your order ships out, so you can follow its journey to you.
    • Packaging: Your items will be wrapped with the utmost care—recycled and eco-friendly materials are used when possible to ensure your purchase arrives safe and sound. After all, the journey is just as important as the destination.
    • Domestic Shipping: Free shipping on orders over $50 within the U.S.
    • International Shipping: We do offer international shipping! Please note that shipping times and costs may vary depending on your location. Import duties and taxes are the responsibility of the customer.

    Note: While we do our best to ensure your order arrives in perfect condition, we cannot control delays or mishaps once the package is in the hands of the carrier. If there’s a problem with your delivery, don’t hesitate to reach out, and I’ll do my best to assist.

  • Returns are only accepted for damaged items. If your items arrive damaged, please email (raeleighboyd@gmail.com) a clear photo of the damage within 7 days of delivery for a replacement or refund. A refund will be given once I receive the returned product. Otherwise, all sales are final.

    For any questions, feel free to reach out!

  • EMAIL ME - RAELEIGHBOYD@GMAIL.COM
    INSTAGRAM - RAGS AF

  • Custom pieces are a beautiful way to bring something personal and meaningful into your world. Whether you’re looking for a custom area code mug or something unique to you, I’d love to collaborate with you. Reach out through the contact page, and let’s create something special.  - PRESLIE

    • Quality Promise: Each piece is handmade with love, care, and attention to detail. That means there may be slight variations from item to item, which is part of the charm! I strive to create high-quality, durable products, but please note that handmade goods can have natural imperfections. That’s what makes them special.
    • Returns & Exchanges: All sales are final, but if your order arrives damaged or there’s an issue with your purchase, please contact us within 7 days of receiving your items. We’ll work together to find a solution, whether that’s a return or a replacement, so long as the item hasn’t been used or altered.
    • Damaged or Defective Items: If an item arrives damaged, please reach out with photos of the damaged packaging and product within 7 days of receiving it. I’ll make it right by sending a replacement or issuing a refund.
    • Custom Orders: Custom and personalized orders are non-returnable, but I’ll make sure we get it just right before it ships! Feel free to reach out if you have any questions about custom orders before you place them.
    • Warranty: Preslie & Such offers a 1-year warranty on all ceramic pieces for defects in materials or craftsmanship. If your item is cracked or broken due to any defects (not from misuse or accidental breakage), please contact me, and I’ll happily arrange a replacement or repair. For any other repairs, feel free to reach out—I’ll guide you through the process.

    • Wholesale Catalog: To see our full collection available for wholesale, please reach out to us via the contact form below. We’ll send over our Wholesale Catalog with product details, pricing, and ordering instructions.
    • Order Minimum: Our minimum order for wholesale is $50, which can be made up of any combination of products from our available range.
    • Payment Terms: We prefer that orders have a 50% deposit at the time of purchase, but we are always willing to work with you! We accept major credit cards, PayPal, and bank transfers.
    • Lead Times: Because each piece is handcrafted with intention, we ask for a 2-3 week lead time for most orders. We’ll keep you updated along the way!
    • Shipping: We ship all wholesale orders securely via USPS or UPS, with tracking provided. Shipping costs are calculated at checkout based on order size and location.