plz see below for some answers to questions!
FAQs
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CLASSES OCCUR ON A MONTHLY SCHEDULE HAPPENING ON THE SAME DAY EACH MONTH
All class and workshop registrations are nonrefundable. Once you sign up, your spot is reserved just for you. This helps us ensure we can pay out instructors and get supplies for the classes. If something comes up, feel free to reach out. We’ll always do our best to work with you!
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Orders will be processed and shipped as soon as possible, typically within 3-5 days of purchase. Sticker orders will be sent via untracked letter mail to keep shipping affordable. Letter mail takes about 7-14 business days to arrive after it is marked as fulfilled. There is no tracking number so once your order is mark as fulfilled I no longer know how long it is going to take.
If you would like your stickers to arrive by a guaranteed date, I would recommend purchasing the tracked shipping, so it will get to you in a much shorter amount of time!
Sticker shipping is free on orders above $5. Orders under $5 will be charged $3 in shipping costs. This is because orders over $5 cover the cost of all of my shipping supplies and packaging!
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- Processing Time: All orders are processed within 5-7 business days. Sometimes that may take a little extra time, especially during busy periods or for custom orders.
- Shipping Method: We offer standard shipping via USPS and UPS, depending on your location. You’ll receive a tracking number as soon as your order ships out, so you can follow its journey to you.
- Packaging: Your items will be wrapped with the utmost care—recycled and eco-friendly materials are used when possible to ensure your purchase arrives safe and sound. After all, the journey is just as important as the destination.
- Domestic Shipping: Free shipping on orders over $50 within the U.S.
- International Shipping: We do offer international shipping! Please note that shipping times and costs may vary depending on your location. Import duties and taxes are the responsibility of the customer.
Note: While we do our best to ensure your order arrives in perfect condition, we cannot control delays or mishaps once the package is in the hands of the carrier. If there’s a problem with your delivery, don’t hesitate to reach out, and I’ll do my best to assist.
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Returns are only accepted for damaged items. If your items arrive damaged, please email (HIYA@SCRAPPIESTUDIO.COM) a clear photo of the damage within 7 days of delivery for a replacement or refund. A refund will be given once W receive the returned product. Otherwise, all sales are final.
For any questions, feel free to reach out!
-
THE BEST PLACE TO REACH US IS:
EMAIL ME - HIYA@SCRAPPIESTUDIO.COM
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Custom pieces are a beautiful way to bring something personal and meaningful into your world. Whether you’re looking for a custom area code mug or something unique to you, I’d love to collaborate with you. Reach out through the contact page, and let’s create something special. - PRESLIE
-
CLASSES OCCUR ON A MONTHLY SCHEDULE HAPPENING ON THE SAME DAY EACH MONTH
All class and workshop registrations are nonrefundable. Once you sign up, your spot is reserved just for you. This helps us ensure we can pay out instructors and get supplies for the classes. If something comes up, feel free to reach out. We’ll always do our best to work with you!
-
- Processing Time: All orders are processed within 5-7 business days. Sometimes that may take a little extra time, especially during busy periods or for custom orders.
- Shipping Method: We offer standard shipping via USPS and UPS, depending on your location. You’ll receive a tracking number as soon as your order ships out, so you can follow its journey to you.
- Packaging: Your items will be wrapped with the utmost care—recycled and eco-friendly materials are used when possible to ensure your purchase arrives safe and sound. After all, the journey is just as important as the destination.
- Domestic Shipping: Free shipping on orders over $50 within the U.S.
- International Shipping: We do offer international shipping! Please note that shipping times and costs may vary depending on your location. Import duties and taxes are the responsibility of the customer.
Note: While we do our best to ensure your order arrives in perfect condition, we cannot control delays or mishaps once the package is in the hands of the carrier. If there’s a problem with your delivery, don’t hesitate to reach out, and I’ll do my best to assist.
-
THE BEST PLACE TO REACH US IS:
EMAIL ME - HIYA@SCRAPPIESTUDIO.COM
-
Orders will be processed and shipped as soon as possible, typically within 3-5 days of purchase. Sticker orders will be sent via untracked letter mail to keep shipping affordable. Letter mail takes about 7-14 business days to arrive after it is marked as fulfilled. There is no tracking number so once your order is mark as fulfilled I no longer know how long it is going to take.
If you would like your stickers to arrive by a guaranteed date, I would recommend purchasing the tracked shipping, so it will get to you in a much shorter amount of time!
Sticker shipping is free on orders above $5. Orders under $5 will be charged $3 in shipping costs. This is because orders over $5 cover the cost of all of my shipping supplies and packaging!
-
Returns are only accepted for damaged items. If your items arrive damaged, please email (HIYA@SCRAPPIESTUDIO.COM) a clear photo of the damage within 7 days of delivery for a replacement or refund. A refund will be given once W receive the returned product. Otherwise, all sales are final.
For any questions, feel free to reach out!
-
Custom pieces are a beautiful way to bring something personal and meaningful into your world. Whether you’re looking for a custom area code mug or something unique to you, I’d love to collaborate with you. Reach out through the contact page, and let’s create something special. - PRESLIE